Our Team


The Honourable Dame Quentin Bryce AD CVO

Volunteering Gold Coast Inc. is proud to announce that The Honourable Dame Quentin Bryce, former Governor General of Australia and former Governor of Queensland has accepted the role of the first Patron of the organisation.

In her role as Patron Dame Quentin supports Volunteering Gold Coast Inc.’s vital role in strengthening the community through the support and promotion of sustainable and equitable volunteering.

Dame Quentin has had a notable career as an academic, lawyer, community and human rights advocate, senior public officer, university college principal and vice-regal representative in Queensland and Australia.

In 2008, she was sworn in as Australia’s twenty-fifth Governor-General and was the first woman to take up this role.

"I am not going to waste any opportunity that comes to me, to bring about change, to make a difference, and there are very many ways to do that."

The Honourable Dame Quentin Bryce AD CVO

Dawn Fraser AC MBE

Dawn Fraser is an Australian icon. Winning eight Olympic medals, including four gold medals, and six Commonwealth Games gold medals she also held 39 records with the 100 metres freestyle record hers for 15 years. Named Australian of the Year in 1964, Dawn was inducted into the International Swimming Hall of Fame in 1965, was made a Member of the Order of the British Empire in 1967, and was recently appointed a Companion of the Order of Australia (AC) in 2018.

In 2015 Dawn accepted the role of our Ambassador after her recognition of the extensive work we do in the volunteering sector. Her overall commitment to non-competitive sport has placed Dawn at the forefront of many volunteer involving events, which she passionately supports. Dawn epitomises the Australian spirit of tenacity and team work, something that we see every day in our army of dedicated volunteers.

Nick Scott

Nick Scott has spent thirty seven years working in senior roles within the media; much of this time being based on the Gold Coast. He has held the positions of Director, Group General Manager, General Manager and National Sales Director. Nick has recently retired from his full time position with Southern Cross Austereo; operators on the Gold Coast of television brands Southern Cross Ten, 11 and One as well as broadcasting stations 90.9 Sea FM and 92.5 Gold FM. Nick owns and operates his own Business/Media Consultancy TGM; consulting to local, national and international organisations and presently sits on various local Boards including Bond (University) Business School, Gold Coast Tourism and Gold Coast Community Fund.



Peter Mark


Peter established Volunteering Gold Coast Inc. within the operations of the Gold Coast-based disability organisation FSG. His intention was to ensure community organisations would have a service which recruited and supported volunteers and volunteer-involving organisations.

Peter has been a Board member since the organisation’s inception in 1998 and is the only Board member who has been with the organisation since it commenced. As a psychologist, Peter has been able to nurture the staff and the organisation to become thought leaders. In recognition of his contribution to Volunteering Gold Coast Inc., Peter was inducted as a Life Member in 2014.

Joy-Anne Fisher

Vice Chairperson

Joy-Anne has more than 35 years’ experience in accounting, payroll and HR. A desire to spend more time with her family, particularly her grandchildren, prompted her retirement.

Inspired by her mother’s example of a lifetime of volunteering, Joy-Anne began donating her time to a youth group which continued for more than a decade.

In 2007, she commenced her association with Volunteering Gold Coast Inc. Serving as President from 2013 to 2016 Joy-Anne now serves on the Board in the capacity of Vice President.

Stephen Hughes


Stephen has over 20 years’ experience acting for a wide variety of organisations in the public, private and not-for-profit sectors both in Australia and overseas. Stephen is the Director Principal of Middleman Legal, a boutique specialist employment, industrial and workplace relations law firm, a Director of the Middleman Group of companies, and Australian Non-Executive Director of international fleet management software company, Chevin Fleet Solutions.

Stephen specialises in providing high-level strategic and operational advice on industrial relations, litigation, insurance and the drafting and negotiation of common law contracts.

Josie Kay


Josie has a long history of volunteering and fundraising. She currently volunteers her time with Beach Care, as the President of Somerset College Parents and Friends Association and assists their charity, The Somerset Literary Fund. 

With a diverse career background in wealth management, insurance, media and medical practices, Josie has invaluable corporate experience including governance, business development, marketing and human resources.

Josie is proud to serve on the Board of Volunteering Gold Coast Inc., which she believes is a visionary and passionate organisation that makes a significant contribution to the local community.

Joshua Hewitt


Joshua joins the Board with a wealth of experience in the finance sector, as Group Financial Controller for Uni-Span group, and Senior Manager for Kern Group. He lends his expertise and guidance to the Board on various matters ensuring the success of our diversification.

A member of the Directors Institute and Chartered Accountants of Australia and New Zealand, Joshua also holds a Bachelor of Business Management, Accounting and Business Management and Human Resources.


Simon Nugus

Chief Executive Officer

Simon has been involved in the not for profit sector for almost 15 years, having held senior management and executive leadership positions within some of the country’s largest community services NGOs. He has particular specialism within the disability services and child protections sectors, and has developed and operated national education, employment, sport, social and recreational initiatives which created opportunities for thousands of young Australians living with a disability to access the mainstream opportunities enjoyed by their peers. To this end, Simon is passionate about ensuring that all people, regardless of their abilities, are empowered to fully participate and be included in opportunities which enable them to achieve their goals and aspirations.

Since 2006, Simon has been heavily involved in the rollout and implementation of the National Disability Insurance Scheme across Queensland, New South Wales, ACT and South Australia. His most recent role as Executive General Manager within a large national NGO saw him develop new and innovative approaches to supporting people under the NDIS, including those who are most at risk of experiencing marginalisation, isolation, exclusion or discrimination. He is committed to ensuring that community transport and volunteerism become recognised as key success enablers to NDIS by government and NDIS Participants alike.

Simon brings a wealth of experience to VSA, including particular focus on NFP governance, development of NGO Quality Management Systems, measurement of organisational outcomes and social impact, and on enhancing organisational service design and innovation frameworks using Human-Centred Design approached.

Jacqueline Justin

Chief Financial Officer

Jackie has extensive accounting, auditing and managerial experience. As being a qualified Accountant with a wealth of knowledge from the commercial sector, Jackie is able to significantly contribute to improving and monitoring internal financial controls, together with assisting the organisation achieve its strategic plans.

Jackie joined the team in early 2016 and ensures the department produces timely and accurate management information to enable past and current performance to be measured and future plans to be implemented.

Jackie has both an interest and personal experience in volunteering and community engagement and is keen to bring her commercial expertise in to the not-for-profit sector to maximise efficiencies and results.

Jo Jones

General Manager Community Services

Jo has been with Volunteering Gold Coast Inc. since 2008 and enjoys both the challenges and variety the organisation brings.

Jo joined the team as the Transport Services Coordinator and was responsible for overseeing the broad range of community Transport Services the organisation provides.

Jo broadened her understanding of the organisation when she took the role of Volunteering Services Manager in 2014, overseeing volunteer referrals and recruitment, as well as Workplace Health and Safety and office maintenance.

More recently, Jo has returned to the Transport Services division where she is now the Transport Manager, responsible for the provision and delivery of all Transport Services and ensuring the Transport Consortium is appropriately resourced.

Mark Madden

Transport Supervisor

Mark has extensive experience working in community services, including not-for-profits, government and commercial sectors.

With more than 20 years’ involvement with the Police Citizens Youth Clubs NSW at both a club manager and state development level, Mark’s experience also includes a number of years with the NSW Department of Sport and Recreation, time as an employment consultant in the Job Network system, and serving as an active patrol and committee member for various surf lifesaving clubs.

Mark joined Volunteering Gold Coast Inc. in early 2014 as a volunteer assisting with grant applications, and soon after commenced as the organisation’s Fleet Officer, coordinating the maintenance and operation of the fleet, and overseeing the recruitment, induction and rostering of more than 60 drivers.

Nicole Smith

General Manager Marketing

Nicole has worked in exhibitions, conferencing, events and marketing for over 18 years and has been lucky enough to experience many different aspects of the industry. The evolution of the digital world and the amazing advances it presented, along with many challenges, in particular, the Global Financial Crisis.

Nicole has worked comprehensively across a vast array of industries and brands, in both the business and consumer sectors. She is highly experienced, passionate and driven, with an abundance of knowledge to create a successful event and strategic marketing campaign.


On the front line of our operations are more than 70 volunteers. Drivers, carers, and valets make sure our clients are safely transported to their destinations in clean and comfortable vehicles. They are regularly trained in senior first aid, CPR, industry updates, alcohol and drug policies and manual handling, to ensure they are well qualified to deal with any situation that might arise.

Learn more about these generous individuals through their volunteer stories or find out how to reward our volunteers.